At WWJS, we understand that family life can sometimes be difficult and challenging. From time to time there may be situations where you feel you need more help and support. At these times we are able to offer you family help and support.

'Family Help’ means providing help for children, young people and families as soon as problems start to emerge or where it is likely that issues will impact negatively on children’s outcomes.

Providing family help to our children and families, means we can be more effective in preventing problems, from affecting children’s ability to thrive and learn. Family help means providing support as soon as a concern emerges, at any point of a child’s life.

Family help...

• Is for children of all ages and not just the very young,

• Can be provided at any point of need and

• Is important because there is clear evidence that it results in better outcomes for children.

Family help is a term that describes much of the everyday work of schools, please see the attached poster for our family help and support offer we provide at WWJS.

Who provides Family Help support in school?

The answer is any member of staff; Office staff, learning support assistance or class teacher, in the first instance please reach out to class teacher, office staff or support staff they will support where they can or pass on your concerns to Claire Ashley our dedicated family help specialist and pastoral manager. 

For more specialist Family support and to look at a Family Help assessment please contact our pastoral manager by calling the office or by email [email protected]

Family help feed back:

"my child is less tearful and able to cope with sometimes very stressful situations, Claire helped us access young carers and this has changed our life."

"We are truly thankful for your understanding and support offered without judgement."

"The support we have received has been life changing. knowing we have help and we are not alone is so important to us."

" I have a happier child, with much better attendance , Miss Ashley offered us a friendly space of support."